OEM Questions
2022-03-22
Q: Do you offer free artwork?
A: Yes, We do, and will confirm the AIdesign with you before sample; confirm the finished product with you before shippping.
Q: How much will be the sample fee?
A: If you need our existing samples to check quality just need to pay the shipping fee.If you need your design samples, you just need to pay the mould fee and shipping fee.
Q: How long will you keep the mould in your factory?
A: Normal we can keep it 3-5 years.
Q: How to get a quotation?
A: Please send us your design (logo), size, accessories, plating and quantity, then our professional staffs will offer you a good quote within 10 minutes.If you have no idea, please just send us your logo and quantity, We will offer our best suggestion for you.
Q: How to finish my order?
A: 1) Send your design picture, size and quantity.
2) Receive our factory quotation sheet.
3) Pay deposit to continue placing order.
4) Confirm AI design and get digital proof.
5) Production and confirm sample via pic or video.
6) Pay balance and shipping to receive tracking number.
2) Receive our factory quotation sheet.
3) Pay deposit to continue placing order.
4) Confirm AI design and get digital proof.
5) Production and confirm sample via pic or video.
6) Pay balance and shipping to receive tracking number.
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