Medal Privacy Policy

Welcome to visit our products. MEDALS (including the services provided by the website and other products, hereinafter referred to as "Products and Services") are developed and operated by Zhongshan Castleton Co., LTD. (hereinafter referred to as "us"). Ensuring users' data security and privacy is our top priority. This Privacy Policy sets out the data you collect when accessing and using our products and services and how you will handle it.
Please carefully read and fully understand all the rules and points of this Privacy Policy before you continue to use our products. Once you choose to use our products, you will be deemed to agree to all the contents of this Privacy Policy and agree to us collecting and using your relevant information according to it. If you have any questions about this policy during reading, please contact our customer service. Please contact us through ceo@craftscustom.com or feedback in the product. If you do not agree with the relevant agreement or any of its terms, you should stop using our products and services.
This Privacy Policy helps you understand the following：

1. How we collect and use your personal Information;
2. How we store and protect your personal Information;
3. How we share, transfer and publicly disclose your personal information;
4.How we use cookies and other tracking technologies;

1、How do we collect and use your personal Information
Personal information refers to all kinds of information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. We according to the law of the People's Republic of China on the network safety "and" personal information security information security technology standard "(GB/T 35273-2017) and other relevant laws and regulations, and strictly follow the principle of proper and lawful and necessary, for you to use our services and/or product in the process of the collection and use your personal information, Including but not limited to email address, etc.
To receive our full range of products and services, you should first register a user account through which we will record relevant data. All information you provide is from data you provided at the time of registration and obtained by us from third party partners. The account name, password and contact information you intend to use may be verified by SMS or email.

2、How do we store and protect your personal information
As a general rule, we retain your personal information only for as long as necessary to fulfill the purpose for which the information is collected. We retain your personal information for as long as is strictly necessary to manage our relationship with you (for example, when you open an account to obtain services from our products). For the purpose of complying with legal obligations or to prove that a right or contract meets applicable statute of limitations requirements, we may need to retain your personal information on file after the expiration of the above period and cannot delete it at your request. When your personal information is no longer necessary for the purposes or files for which we are legally obligated or under statute of limitations, we ensure that it is completely deleted or anonymized. If you confirm that you are no longer using our products and services and have voluntarily deactivated your account as required, all information will be completely deleted.
We use industry-standard security safeguards to protect the personal information you provide and encrypt critical data to protect it from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably practicable steps to protect your personal information. We will use encryption to ensure the confidentiality of data; We use trusted protection mechanisms to protect our data from malicious attacks.

3、How do we share, transfer and publicly disclose your personal Information
We will use your personal information in a lawful and appropriate manner as necessary to manage our daily business activities and to better serve our customers. For business and other reasons, we use this data for our own use and do not share it with any third party.
We may share your personal information in accordance with laws and regulations or mandatory requirements of government authorities. Subject to compliance with laws and regulations, when we receive such disclosure requests, we will require the issuance of corresponding legal documents, such as subpoenas or letters of investigation. We firmly believe that we should be as transparent as the law allows about the information we are asked to provide.

Prior authorization is not required for sharing, transferring or publicly disclosing your personal information under the following circumstances:
1. Those directly related to state security and national defense security;
2. Those directly related to criminal investigation, prosecution, trial and execution of judgment;
3. For the protection of your or other personal life, property and other important legal rights and interests, but it is difficult to obtain the consent of the oneself;
4. Personal information that you disclose to the public;
5. Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.
6. Necessary for signing and performing the contract as required by the subject of personal information;
7. Necessary for maintaining the safe and stable operation of the provided products or services, such as finding and disposing of faults of the products or services;
8. Other circumstances stipulated by laws and regulations.

4、How do we use cookies and other tracking technologies
To ensure the normal operation of our products, we store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, product names, and some numbers and characters. With the help of cookies, we can store your preferences or commodities and other data, and use it to judge whether registered users have logged in, so as to improve the quality of services and products and optimize user experience.
We use a variety of cookies for different purposes, including strictly necessary cookies, performance cookies, marketing cookies, and functional cookies. Some cookies may be provided by external third parties to provide additional functionality to our products. We do not use cookies for any purpose other than those stated in this Policy. You can manage or delete cookies according to your preference. You can clear all cookies saved on your computer or mobile phone. Most Web browsers have the function to block or disable cookies. You can configure the browser. Blocking or disabling Cookie may affect your use or inability to fully use our products and services.